FREQUENTLY ASKED QUESTIONS
Some of our most frequently asked questions
Once we sign the contract, will the price change?
Your contract price will only change if you make changes or ask us to carry out additional works.
Any variations or additional works are costed for you, we make sure you know about them ASAP using our online management system and you sign off on any variations or additional works
How do I keep track of the building process?
You will be able to keep track of everything that goes on site with our online management system. Here you can access all information in relation to your project including schedules, selections and even see photos.
Who do I communicate with during the build process
Communication is at the heart of our business, you will have direct communication with
Michael – Our Company Director
Team Leaders on site
Our office staff
We also have our online system which has communication system built in – really handy to message us out of hours.
Who will be working in my home?
Our core values are quality, trust and hard work
Our core team have been with us for many years and they fully strive to implement our values. Within our business we have 15 direct team members who are split into several team’s dependant on trade and skill. Each team is made up of a team leader who takes overall responsibility for work undertaken and works directly with our director, project manager and office staff..
You can find out more about our team by clicking here.
We fully manage our projects with our team, this ensures that there is complete continuity in quality of build and quality of service delivered to you, our clients.
Who does the plans if we haven't got any?
Our services can also include preparation of drawings by skilled and highly experienced designers who work in conjunction with us to produce both design plans but also plans for building regulations.
Not find the question you were looking for?
We are always adding new FAQ’s to this section, but if didn’t find the question you were looking for, please feel free to fill in the form to the right and we will try to respond within 24 hours*. Alternatively give us a call and one of our friendly team members will be more than happy to help answer any questions you may have.
*Excludes Weekends & Bank Holidays
Telephone: (01564) 349 844
Mobile: (+44) 7599 189 560
Our Online Portal
We’re not the only Solihull & Warwickshire’s extension and renovation specialists, but we are the only builders offering you 24/7 online access to your project, enhancing communcation and giving you peace of mind.
Watch our demonstration video on our 24/7 online access system.